CONTRACT & LETTER OF AGREEMENT
This contract precedes your purchase for which you have secured my professional help to prepare and plan a sleep solution for your child. It is my understanding that, you will retain me as a Professional Sleep Consultant during the time agreed based on purchase and expiration.
DESCRIPTION OF SERVICES
Little Mama & Little Sibling Package: A downloadable copy of the applicable guide, along with 3 emails to be sent to Brittany. Must be redeemed within 60 days of purchase.
Little Newborn Package: A downloadable copy of the applicable guide, along with 4 emails to be sent to Brittany. Must be redeemed within 60 days of purchase.
Sleep Express Package: One 20 minute consultation with you via telephone telephone, to follow the completion and receipt of your complete and accurate 3 day sleep log & intake form, a fully custom sleep plan for your child, one 60 minute training call to explain plan and provide guidance to implement said plan, 7 days of daily follow up via email (one email per day). Must be redeemed within 60 days of purchase.
First Class Sleep Package: One 20 minute consultation with you via telephone telephone, to follow the completion and receipt of your complete and accurate 3 day sleep log & intake form, a virtual tour of baby’s sleep environment, a fully custom sleep plan for your child, one 60 minute training call to explain plan and provide guidance to implement said plan, 14 days of daily follow up via email (one email per day). Must be redeemed within 60 days of purchase. 2 bonus emails to be redeemed within 6 months of package purchase.
Snooze Button: One week of daily support for returning clients only, equivalent to 6 emails OR 3 15 minute phone consults. Client may mix and match (1 phone call = 2 emails). Must be redeemed within 60 days of purchase.
Services must be redeamed within noted times above or will expire.
This agreement will terminate automatically upon completion of the services required by this letter of agreement.
MUTUAL EXPECTATION OF SERVICES
As the consultant, I will provide sleep solutions to the best of my ability, taking into consideration all of my expertise, coupled with the information you provide me about your child, your lifestyle, your needs and your parenting style. I do not guarantee that babies and toddlers will not cry during the sleep guidance process – crying is how babies communicate and protest change. In return, I expect my clients to provide complete and accurate information about their child and their family situation, including any medical issues, and to provide timely follow up and feedback in order for me to provide the best possible service.
Given the nature of the work Bicoastal Baby B provides, which is upfront, highly personal and unique to each client, no refunds are offered in any amount, for any reason outside of an Act Of God.
ACTS OF GOD
If an act of God, such as a fire, flood, earthquake, death or other natural calamity shall cause you to cancel my services; I will require payment only for the time actually spent sleep consulting.
Bicoastal Baby B Sleep Consulting agrees to provide non-medical pediatric sleep coaching services that include providing support and education.
The services that Bicoastal Baby B Sleep Consulting provides are not intended to replace or supplement the medical advice. You agree that none of the advice that Bicoastal Baby B Sleep Consulting provides shall be considered medical advice nor should the advice be relied upon you as medical advice. You should always seek the advice of your medical practitioner. Therefore, you should consult with your personal physician or other healthcare professional if you have any healthcare related questions or before embarking on any new program or if you feel there is a medical issue that needs to be addressed. If a medical problem appears or persists, do not disregard or delay seeking medical advice from your personal physician or other qualified healthcare provider. Accordingly, Bicoastal Baby B Sleep Consulting expressly disclaims any liability, loss, damage, or injury caused by information provided to the client.
I understand the services, coaching, programs and classes offered by Bicoastal Baby B Sleep Consulting are voluntary. I acknowledge that injuries, accidents, or other complications associated with products or services may result from my participation. I will consult my physician if I am concerned about any of the risks to my health or well-being that may result from my participation of services with Bicoastal Baby B Sleep Consulting. I acknowledge that it is my responsibility to follow instructions for any service provided or purchase I make and to seek help from Bicoastal Baby B Sleep Consulting if I have any questions. I knowingly and voluntarily agree to waive and release Bicoastal Baby B Sleep Consulting from any and all claims of liability or demands for compensation that I may acquire during my time working with Bicoastal Baby B Sleep Consulting.
I/We have read this letter describing Bicoastal Baby B Sleep Consulting services and limits to service and agree that it reflects the discussion we had with her and our agreement to the terms of this letter.
The Recipient agrees not to use any Confidential Information disclosed to it by Bicoastal Baby B Sleep Consulting for its own use of for any purpose other than to carry out discussions concerning, and the undertaking of the Relationship. The Recipient will not disclose any Confidential Information of the Bicoastal Baby B Sleep Consulting to parties outside the Relationship. The information shared is customized to the specific client based on a number of factors and may not be appropriate for other parties outside of the client/consultant relationship. The Recipient agrees that it will take all reasonable measures to protect the secrecy of and avoid disclosure or use of Confidential Information of the Bicoastal Baby B Sleep Consulting in order to prevent it from falling into the public domain or the possession of persons other than those persons authorized under this Agreement to have any such information. Such measures shall include the highest degree of care that the receiving party utilizes to protect its own Confidential Information of a similar nature. The Recipient agrees to notify the Company in writing of any misuse or misappropriation of confidential information of the disclosing party, which may come to the receiving party’s attention.